Privacy Policy

1. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, job title, and company name provided through our contact or POC request forms.
• Usage data: IP address, browser type, pages visited, and interaction data collected automatically when you visit our website.
• Communications: any messages, inquiries, or support requests you send to us.

2. How We Use Your Information

We use collected data for the following purposes:

• To respond to inquiries, schedule demonstrations, and deliver requested Proof of Concept (POC) engagements.
• To improve our website, products, and services.
• To send relevant product updates, security advisories, or marketing communications where you have given consent.
• To comply with legal obligations under Saudi and applicable international law.

3. How We Share Your Information

HIVE does not sell or rent your personal data. We may share it with:

• Service providers acting on our behalf (e.g., CRM, email, analytics) under strict confidentiality obligations.
• Regulatory or law-enforcement bodies when required by law.
• Acquirers in the event of a merger, acquisition, or asset sale, subject to equivalent data-protection commitments.

4. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.

5. Data Security

HIVE applies field-level encryption, access controls, and security practices aligned with NIST SP 800-22 and NIST SP 800-90B to protect your data. Despite these measures, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the PDPL and other applicable regulations, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data where there is no lawful basis for retention.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the Saudi Data & AI Authority (SDAIA) or the relevant supervisory authority.

To exercise any of these rights, contact us at hello@hivetechsa.com.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience and analyse traffic. You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates when the latest revision was made. Continued use of our website after changes constitutes acceptance of the updated policy.